The Ventura County Sheriff's Office (VCSO) announced Wednesday that California residents with Anthem Blue Cross may have been impacted by the cyber-attack against the insurance company. Scam e-mail campaigns are targeting current and former Anthem members. According to VCSO, these scams, designed to capture personal information (known as “phishing”), are designed to appear as if they are from Anthem, and the e-mails include a “click here” link for credit monitoring. These e-mails are not from Anthem, VCSO said.
Should Anthem members receive an e-mail that looks like it came from Anthem, they should not: Click on any links in e-mail; reply to the e-mail or reach out to the senders in any wa; supply any information on the website that may open, if you have clicked on a link in e-mail; open any attachments that arrive with e-mail.
Anthem is not calling members regarding the cyber-attack and is not asking for credit card information or Social Security numbers over the phone. This outreach is from scam artists, VCSO asserted, who are trying to trick consumers into sharing personal data. There is no indication that the scam e-mail campaigns are being conducted by those that committed the cyber-attack, or that the information accessed in the attack is being used by the scammers.
Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the cyber-attack with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and identity protection services.
For more guidance on recognizing scam e-mail, visit www.consumer.ftc.gov/articles/0003-phishing, or call the Ojai Police Department at 646-1414.
© Ojai Valley News, 2015